Testimonials

About Us Testimonials

We had a great experience with Crandall Roofing from start to finish. Their communication was thorough and professional, making the whole process seamless from the initial quote to scheduling. They gave us multiple options at different price points so we could find a solution that fit our budget, and knowing they are Diamond Certified with extended warranty options gave us peace of mind. The crew on-site was efficient, clean, and great about keeping us in the loop on their progress. Afterward, they even sent over a detailed link full of project info and photos for our records, which was a really nice touch. A special thanks to our sales rep, Wayne, for helping us out and guiding us through the whole project.

Byron

Replacing a roof is a big decision and after researching Santa Rosa roofing companies I chose Crandall Roofing, Inc. They have an excellent reputation for doing quality work and that was my primary issue for my decision. Crandall Roofing replaced my roof on a two-story hou8se with a very steep roof pitch. Crandall Roofing did a superb job with the workmanship and attention to details in shingle removal and in putting the new material on the roof. A number of problems with the old roof were encountered and the workers identified such problems and fixed them properly for functionality and appearance. I am very delighted with the job that Crandall Roofing and would recommend them to anyone considering replacing a roof. In addition, when the building inspector signed off on the job, that he mentioned to me that it has been his experience that Crandall Roofing has a excellent reputation doing the job right.

Donald Estreich

We recently had our roof redone with Crandall Roofing. They were spot on time, did the demo in the first day and finished by the third day, as promised. They clean up after each day, and their staff are very nice and explained the work each day.

David Bell

We are extremely satisfied with the recent work of Crandall Roofing, Inc. to replace our roof. The communication was excellent throughout the whole process, from the bid onwards. When extra work was needed, we received an itemized list of necessary supplies as well as pictures of the issue. It was only then that we were asked to sign our agreement for this extra work. The roofers were friendly and cleaned up the yard completely at the close of each work day. They went above and beyond the last day when they included our long driveway and all its leaves in their clean-up. We highly recommend Crandall Roofing, Inc. to others who want a quality company doing professional work.

WCHROWL

I got very lucky with Crandall Roofing. I had actually contracted with another company to replace my old, leaky cement tile roof. First I needed to have the solar panels removed. That was all completed but then those big February rains came and we needed to reschedule. Then another series of unfortunate events occurred and ultimately the company was no longer able to do the roofing job. Meanwhile, my panels were still down and on my patio, I was hosting a wedding event in a few weeks and I needed to find another roofer. Everyone I called was scheduled out for months, including Crandall Roofing, but after hearing my story they managed to make room for my job the following week! And what fabulous work they did! Thomas was wonderful with communicating all aspects of the work with me. The team, under Arturio's direction, was so professional and when they ran into problems they dealt with it. That included finding some dry rot and doing an amazing job of replacing the wood in those areas. They were so friendly and all seemed perfectly in sync between them. Everything, including a great job of cleanup, was completed within a week. I don't think I could have worked with a better company - so ultimately, the early series of unfortunate events worked in my favor. I highly recommend Crandall Roofing.

Ivy Childs

Crandall Roofing, Inc. replaced my roof, all the boards, shingles, gutters and down spouts. Thomas Carrell is very responsive and answered my questions and provided options within my price range. Additionally, work was done on my back patio cover to replace the V-rustic boards, the workmanship is impressive. The crew is respectful, experienced and cleaned the work area daily. I highly recommend this company.

~ Cate Woody

Love my new Crandall roof! You people came out in less than a week from the time I called to schedule the estimate and you gave me a fair estimate that was within my budget for the amount of work that needed to be done to make my new roof look great and last a lifetime! And the time it took to complete the job from first to last nail was less than 2 days! And everybody was very prompt and courteous from Daniel to Gaby and everybody in between! Thank you for making the whole process painless!

~ Hans Clever

With the work done on our house. Tom, you were well organized and caused us no problems from the way you worked our job in to beat the rain, to putting the gutter covers back on in the rain! We will most definitely recommend you to everyone we know.

~ Rachel Barber

I think a company should be judged not only for the completed job but how they help you after. I was concerned about the flange around an exhaust pipe on the roof. Mind you the roof install was 3 years ago. I dreaded calling because times are so crazy and thought I may get the run around. Nope, just the opposite! They came out within days and checked and secured all my exhaust pipe flanges AND blew the leaves off my roof!!! More than I ever expected. I have never given a yelp review but I felt they really deserve a thumb up!! Thank you!

~ Meg Piper

The roof on our house was damaged in high winds. Being new to the area we asked for referrals and Crandall Roofing, Inc. was on all of the lists. Arturo was at our house the next morning. He reviewed the damage and offered a couple of options. We decided to replace a section of roof. The Crandall team completed all of the work by 4 PM that afternoon, beating the storm that arrived that night. Awesome job!

~ Joe L.

Great job on re-roof. We called 6 companies and Jim was the only one who answered our call. He came out quickly, gave an estimate and completed the job in a timely fashion. Most importantly, he always answered his phone when we called. Thank you Crandall Roofing, Inc..

~ Michael H.

I spoke with 11 roofing contractors (mostly flakes) when I needed to replace my concrete tile roof. Crandall Roofing, Inc. was hands down the most professional. My project also involved some structural repairs and other miscellandous items.

Stanley Kraus was just great when he came to my home and his crew worked like a well-oiled machine. They were skilled, curteous and efficient and left the site in apple pie order. They are simply the only ones I would call if I never need a roof done. Definitely 5 stars!

~ Terence McNally

The crew on the site was superb. They were respectful of our needs. They worked as quickly and efficiently as humanly possible. They talked with us about what we wanted on the roof, AND, every day, they cleaned up the work site before they went home. Thank you, thank you, thank you! The professionalism and personality of Crandall Roofing, Inc. have left us with a smile and a great roof.

~ M. & P. Hampton

Thanks so much for the beautiful roof! Please extend my thanks to your crew. They were unfailingly pleasant, very neat and tidy, and clearly hard workers.

~ J. Engdahl

I want to thank you for doing such a beautiful and competent roofing job on my house. Your employees were courteous, efficient, and helpful. Afterwards, they cleaned up thoroughly around the perimeter of the house. There were no messes, no damaged shrubs. Thank you so much for your high standards and professionalism.

~ B. Shatto

Paul and I were very pleased with the work done on our hose. Tom, you were well organized and caused us no problems – from the way you worked our job in to beat the rain, to putting the gutter covers back on in the rain! We will most definitely recommend you to everyone we know.

~ P. & K. Foster

It has truly been refreshing to deal with someone who exercises a strong work ethic. Your dealings with me have been forthright; you have followed through with all that you promised. As I observed earlier, you are the “hero of the neighborhood.” We are impressed wit your consistent, conscientious work and your affordable manner.

~ A. Butler

We, the homeowners of Grenache Way would like to express our appreciation of the way in which you and your crew performed the roofing job on our set of units. The workers were quick, clean, and friendly. The professional way in which the work was performed can be seen in how good the end result looks. The intrusion on the homeowners’ daily lives was kept to a minimum because of this professional performance of the work. Thank you!